There has never been a more critical time to optimize your operation to create a competitive advantage. We have a wealth of expertise executing programs of work and have great client experiences to share. We will help you pivot to new operations frameworks optimized for your business strategy and workforce need.
At the moment, we provide Operations Consulting services in the Wellness industry only, in spa operations to be concrete. Although we desire to offer the Operations Consulting practice to our clients in more industries, we also believe in specialization and only provide what we can do best. That’s the way we achieve excellence and success, together with our clients.
Our team is ready to discuss your business needs and answer any questions you may have. Get in touch with us today!
Whether you are a stand-alone spa or a spa inside a hotel/ resort, you can count on our Spa Operations Consulting team to create an efficiently run and professional wellness facility that ensures guests' satisfaction and becomes a true profit center.
Our Spa Operations Consulting practice includes a wide range of services from creating a professional spa concept to consulting on operations strategies and training staff.
CIBTAC Management Certificate
Fundamental Principles & Physiology of Ayurveda
Traditional Healing of the Body
Accredited Institution Yoga Instructor
VTCT Level III Certificate in Anatomy, Physiology, and Pathology
Reiki practitioner Certificate
Sound Therapy
ELEMIS Spa Therapy
Therapeutic Massage Degree
Contact us for a full portfolio
Our customized training sessions offer the appropriate program for your specific needs. We systematically analyzes the talents and skills of your Therapists and shows you how to guide them optimally. By focusing on the daily working reality to design practical training, we ensures that your Therapists can immediately implement what they've learned.
Improvement Measurement: We measure training effectiveness using key performance indicators (like increased treatment sales and customer retention) and feedback mechanisms (such as client surveys and peer reviews). We also conduct regular follow-ups for ongoing development.
Training Commitment and Delivery: Our training approach is comprehensive and interactive, combining live demonstrations, individual coaching, and digital learning resources. This ensures therapists effectively integrate new skills into their practice, with ongoing support for continuous improvement.
10+ years of experience working at 5* groups: Six Senses, Anantara, Aman, Bulgari, Shanti Maurice
10+ years of experience working at 5* groups: Six Senses, Mia, An Lam Retreat, Nikko, InterContinental
10+ years of experience working at 5* groups: Novotel, Six Senses, Shanti Maurice, Wyndham, Samadhi, Discover Collection
10+ years of experience working at 5* groups: Novotel, Six Senses, Soneva Jani, Jumeirah, Shanti Maurice, Smarana